Frequently Asked Questions…

  • How Do I Pay For A Service?

    • All freelance childcare workers are paid by NannyEmmy. After the service you will receive an invoice by email from NannyEmmy and you can pay it accordingly. The freelancers invoice NannyEmmy and they get paid by the business.

    • You only pay after the service. There is no prior charge.

  • What Security Checks Do Freelancers Need To Pass?

    • All of our Freelancers must have a clear DBS on the update service, they must provide two forms of ID including a passport to ensure their right to work in the UK. 2 references must also be provided and checked. Social media screening is also conducted to observe Freelancer’s suitability and professionalism online.

  • How Are Freelancers Matched With Families?

    • During the initial consultation, we find out all the details. What you need, when you need it, any particular preferences etc. Then we consider who we have available near the required location and match you up. If we do not currently have anyone suitable in your area we will begin the hiring process. Creating jobs adverts, conducting interviews and ensuring background checks. Once we have a potential match, we set up an initial paid trail shift. If you are happy then our matching process is complete and contracts can be signed to begin.

Other Questions? Contact us.

When it comes to looking after your children, the more you know the better. We are here to answer any questions you have!